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Get the latest updates, enhancements, and release notes for ProManage. Stay informed about new features, improvements, and important product changes, all in one place.

Monitor your Google Business Profile's search ranking performance for target keywords. Track your position against competitors in Google Search and Maps results, and discover optimization opportunities to boost your local visibility and attract more customers.

Duplicate Google Business Profiles can divert valuable traffic away from your listing. Often, these listings don’t belong to your business - either showing an incorrect location or another business impersonating yours - ultimately stealing your online visibility and potential customers.

Learn how to view, organize, and manage customer contacts captured from your Google My Business profiles. This section covers how to access contact details from GMB inquiries, track customer interactions, set up follow-up reminders, and export contact lists for your sales and marketing efforts.

The Call Logs in ProManage offer a centralized view of all customer calls across your business platforms. This feature lets you access, manage, and listen to recordings - helping you improve customer service, monitor quality, and gain actionable insights from every interaction.

Access comprehensive analytics and performance metrics for your business listings. Learn how to navigate interactive dashboards, interpret key performance indicators, compare data across locations and time periods, and generate actionable reports to optimize your digital presence and drive business growth.

This section provides step-by-step instructions for viewing review analytics, responding to customer feedback, tracking review sentiment trends, and using review insights to improve your business reputation and customer satisfaction.

Listings, lets you manage and optimize all your business listings from one dashboard, ensuring consistent and accurate information across platforms. This guide covers supported platforms, status types, and key actions.

Find step-by-step instructions for tracking upload status, managing large-scale data updates, and ensuring successful completion of bulk business information changes.

Learn how to manage customer conversations from all channels in one unified inbox. This guide covers viewing, organizing, and responding to messages from multiple platforms in a single chat interface.

Control user access and permissions in ProManage. Find comprehensive guides for managing team members, setting role-based access controls, and ensuring secure platform usage across your organization.

The Settings module in ProManage lets you customize branding, define rules, manage notifications, and automate tasks - ensuring the platform works exactly the way your business needs.